IT outsourcing delivers clear benefits to businesses at every level. It’s cost-effective, scalable, and makes it possible for companies to access enterprise-level support services without developing in-house teams.
But giving a third party control over your most sensitive systems and information can be risky. Outsourcing the job to the wrong provider can expose your business to downtime, project delays, or even reputational damage instead of just eliminating gaps in coverage.
At Revotech, we help clients across BC’s Lower Mainland reduce IT outsourcing risks like these through our secure managed services. Read on for five suggestions from our experts on how you can find the support you need without compromising your security.
1. Confirm You’re Always in Control
What risks does this address? Feeling “locked out” of decisions or trapped in inflexible contracts.
The goal of managed IT is to shift responsibility for IT-related tasks to a team or provider who has the time, resources, and skills to handle the job on your behalf. You shouldn’t have to constantly supervise, micromanage, or check in, but that doesn’t mean you should lose all authority in the process.
Some providers build vague contracts or rigid terms that make it easy to lock you out—or lock you in—even when they’re no longer delivering value. Look for partners who keep you in the loop at your comfort level, whether you want a fully hands-off experience or co-managed IT.
Revotech’s Approach:
SLAs always clearly define responsibilities, performance standards, and timelines.
Contracts are written in plain English without any manipulative language or clauses.
Clients retain full ownership of any data and the right to make key IT decisions.
Dedicated account managers are easy to contact and always up for a chat.
Our managed IT is also fully customizable and scalable in either direction. If something isn’t working for you or it’s time for a change, just let us know—we don’t keep you locked into lengthy contracts because we want to make sure we’re always providing you with the value you need.
2. Vet Security Expertise Carefully
What risks does this address? Data breaches, poor compliance, or weak endpoint protection.
Outsourcing your IT introduces new security variables, but finding someone you can trust isn’t easy—especially if you aren’t familiar with IT. The explosion of short-form online cybersecurity courses makes it harder to tell which professionals are legitimate and which are just out to make a quick buck.
Look for providers who hold certifications from reputable organizations, are happy to demonstrate their track record, and can provide 24/7 monitoring as well as a rapid response to potential incidents.
Revotech’s Approach:
Built-in compliance for Canada’s data privacy laws (e.g., PIPEDA).
24/7 monitoring to detect and respond to threats in real time.
An average incident response time of under 10 minutes.
12 years of experience helping 70+ companies with their cybersecurity needs.
A comprehensive, fully managed toolkit of services from leading security vendors.
We’re also proud to offer strategic guidance to help you align your cybersecurity with your goals for the future as your needs change. See how we can help you develop an IT strategy for your business.
3. Look for Clear, Consistent Communication
What risks does this address? Delays, misunderstandings, or feeling left in the dark.
Your SLA defines the scope of your services, response times, escalation paths, and in theory, a few basic guardrails for communication—but some providers let communication fall by the wayside after the initial honeymoon is over. That can leave you chasing down updates or facing IT challenges on your own.
Look for providers who show a clear commitment to staying in contact with you on multiple channels at every step. You should be able to reach them by phone, text, email, or message without waiting days to hear back.
Backup contact options if your account manager isn’t available at any given time.
Regular check-ins, status updates, and service reports to keep everyone aligned.
Advanced monitoring tools that provide updates in real-time with the click of a button.
Client feedback loops that help reinforce our support workflows so you aren’t overlooked.
Be wary about providers who don’t list phone numbers, won’t disclose where they operate from, or lack a local presence in your area. They may be illegitimate or disappear when you need them most.
4. Never Settle for Reactive-Only IT
What risks does this address? Declining service quality or problems only being caught after something breaks.
It might sound overly simplistic to say that managed IT needs to be, well, managed—but that’s a bigger issue than you might think in the industry. If your provider only steps in when you complain, you’re getting reactive piecemeal support instead of a truly managed service.
Without continuous monitoring, it’s easy for performance issues, security risks, or slowdowns to slip under the radar until they start affecting your team. Look for providers who actively monitor your IT infrastructure at all times—and use the data they collect to proactively prevent failures.
Revotech’s Approach:
Real-time system monitoring for uptime, performance, and security alerts.
Automated backups to ensure you have fail-overs to roll back to in a crisis.
Defined KPIs and performance targets tracked across your entire IT stack.
Regular service audits and reports to track trends, performance, and risks.
We strongly believe that both proactive and reactive measures are essential parts of a holistic, fully-managed IT service. You can’t really have one without the other and still maintain a quality service.
5. Avoid Hidden Costs with Predictable Pricing
What risks does this address? “Cheap” providers that tack on fees for every adjustment or request.
Some managed IT providers will lure you in with a falsely low base rate, but nickel and dime you for everything from a phone call to a simple hardware swap afterwards. Others will give you a deflated rate for the first year and then surprise you by tripling the price when your contracts renew.
Look for providers who are honest, transparent, and upfront about their pricing. Every quote or contract should clearly outline what’s included, what’s optional, and how or when you can make changes before you sign (not after you get the bill).
Revotech’s Approach:
Bundled service packages (e.g., Hardware as a Service (HaaS), support, upgrades).
Pay for what you want and need, not what you aren’t interested in.
No fees for scaling up, swapping hardware, or modifying support plans.
Transparent contracts that define exactly what you’re paying for.
Cost visibility makes it easier to budget for IT without any nasty surprises—and that’s the kind of consistency all businesses need. More importantly, it’s also just the right thing to do.
Revotech Helps You Outsource Your IT With Confidence
Outsourcing your IT doesn’t have to mean giving up control, exposing yourself to security risks, or ending up with a surprise bill for services you never ordered. Do your due diligence and get to know each provider beyond just a simple telephone call before you sign any contracts, and don’t be afraid to ask them to show proof of their experience. A good provider will be happy to deliver in any way they can.
Ready to see what makes us better than the competition? Schedule a meeting so we can show you how we deliver top-shelf, fully-managed IT services built around your needs—not our own agenda.
How Vancouver Businesses Can Leverage Managed Services for Long-Term Growth
Summary:
Vancouver businesses can stay competitive and grow faster by partnering with a managed service provider (MSP) instead of creating costly in-house teams. This lowers overhead and makes it easier to focus on long-term growth.
Managed IT services make it easier to scale your business and keep costs predictable month-to-month. You get access to all the same great benefits without having to hire or manage additional staff.
24/7 remote and on-site support, strong cybersecurity, and support for hybrid workstyles make it easier for teams to work efficiently without taking risks. It also frees you up to focus on growth.
Having local technicians nearby who understand your industry and your systems ensures faster response times. Scalable support on your own terms helps you build future-proof IT strategies that fit you now and long into the future.
Vancouver is one of the most competitive business markets in Canada. Real estate in areas like Gastown, Mount Pleasant, and Yaletown is as notoriously expensive as it is hard to come by, and operating costs are rising right across the board even faster.
For SMBs and growth-minded companies who want to expand without burning through budgets early, in-house IT teams aren’t always sustainable. Managed IT services let you access the same level of support without building a new department or taking on a ton of new overhead.
Revotech helps Vancouver’s top companies stay in the game and focus on the future with scalable solutions for long-term growth. We’ll tell you how you can leverage this opportunity for your business below—and why you should.
What Is a Managed Service?
Think of “managed” services as a type of outsourcing. A Managed Service Provider (MSP) steps in to help you develop and/or execute an IT strategy that helps your business stay competitive and get ready for any future growth.
Just as with an in-house IT team, you’re always in the driver’s seat. But you get all the same great benefits without needing to hire, train, or manage any staff.
How do Managed Services Work?
Managed services are typically delivered on a subscription model. When you partner with Revotech, you get a flexible, customized plan that lets your IT services scale with you as your business grows so you aren’t wasting money along the way.
But the real secret to getting the most from managed services? Choose a provider with a real presence right here in Vancouver. At Revotech, our technicians know the area and can often respond from a distance or on-site—so you get a much deeper level of hands-on support.
Why Managed IT is the Solution for Sustainable Growth
To put it bluntly, you can’t sustainably grow if you’re constantly putting out fires and struggling to keep your systems operational. Real growth takes planning and consistency, but it also takes a significant amount of time to bring your vision to reality.
Managed IT gives you more time to focus on your business without the added responsibility of an expensive, resource-intensive in-house department. It’s comparatively better for growing businesses in a long list of ways:
Skip the server rooms and in-house support desks. Lower the amount of real estate you need to operate with cloud-first infrastructure and outsourced monitoring.
Keep monthly costs predictable. Your plan stays the same and won’t change without notice—unless it’s go-time for more growth.
Scale for growth without pain. When it is time to add new locations, teams, or remote workers, your service will follow—no need to to hire new employees.
Be ready for anything. Pre-configured devices, secured endpoints, and remote onboarding support makes it easier for staff to hit the ground running at every stage.
Stay proactive without pausing. From updates to automated backups, we handle everything for you without the need for supervision (but we’re always up for a chat).
High-level advantages like these bring you freedom, lower your total overhead, and keep all your best people free to focus on what they do best: growing your business. But what does the experience of working with a company like Revotech day-to-day actually look like?
Get 24/7 Support, On-Site or Remote
There’s a common misconception that managed IT somehow means slower response times, but this simply isn’t true when you partner with a local provider. At Revotech, we offer 24/7 support on-site or by telephone, email, and ticketing system.
Because we develop a relationship with you over time, it’s easy for us to get to know your systems and your most common pain points.
24/7 remote help desk access from technicians who really get to know your systems.
Call-out services when something goes wrong (yes, even if it’s just the printer again).
On-site technicians on a permanent, part-time, casual, or as-needed basis.
Proactive monitoring so resolutions roll out even before interruptions happen.
If what you want is a managed service that feels indistinguishable from having an in-house team, that’s an option. If you’d rather piecemeal a package together, Revotech can do that, too. Co-managed IT is perfect for filling gaps in coverage when you aren’t ready to hire.
Get Enterprise-Level Cybersecurity Now—Not Later
Cybersecurity is essential for long-term growth because a single data breach or intrusion can permanently damage your reputation and expose you to lawsuits. In fact, Canadian businesses paid out a whopping $1.2 billion to recover from attacks in 2023 alone.
Managed IT services give you access to enterprise-level security solutions tailored to special industry needs. Plus, local firms are more likely to understand unique compliance and security protocols in the first place.
We’re talking about specifics like these:
Administrators at Vancouver General Hospital and St. Paul’s handle sensitive patient data every day—that’s why PIPEDA and other privacy laws exist. Managed IT can help you ensure systems, platforms, and people stay compliant at all times.
Teams at companies like Unbounce, Hootsuite, and Slack often work in the office, from home, and from other locations. Managed IT can provide Endpoint protection (EPP) on every laptop, login, and phone.
Banks and smaller financial firms like Odlum Brown manage high-value portfolios and often move millions of dollars around each day. Managed IT keeps systems stable during market hours and provides 24/7 monitoring for unauthorized access.
Law firms like Clark Wilson and Harper Gray need client information to stay confidential, but a failed hard drive or downtime can also jeopardize a case. Managed IT makes data more secure with regular backups and faster recovery times.
With Managed IT, your data stays protected, your clients know they can trust you, and your business stays one step ahead in risk management.
Get Support for Hybrid Workstyles
In Vancouver, hybrid work isn’t just a trend—it’s a necessity. Because of the high cost of housing in the downtown core, more and more people are commuting in from places like Langley, Squamish, or even the Gulf Islands.
Managed IT helps you support work from home or any other place in the world without compromising on performance or security. Revotech can help you with virtually every aspect of hybrid communication or infrastructure, including:
Intranets, networks, server rooms, and other complex infrastructure.
Microsoft Teams Rooms, Zoom Rooms, and other meeting spaces.
Microsoft 365, Google Workspace, Teamwork, and Sharepoint configuration.
Migrating existing systems into the cloud for easier remote collaboration.
VoIP systems that create a seamless communication experience from anywhere.
Secure VPN access so remote employees can work without putting data at risk.
Cloud file sharing and backup, so everyone’s working with the same tools.
Teams that have the right tools and systems at hand and know where to go when they need help are more likely to stay connected and productive.
Future-Proof Your IT Strategy with Revotech
IT infrastructure support doesn’t have to be a hurdle that stands in the way of your company’s long-term growth. With Revotech’s managed IT services, you get reliable help you can trust from technicians who understand what it’s like to do business here in Vancouver.
What “future-proofs” your IT strategy isn’t paying more for support or hiring more staff. When you partner with Revotech, it’s knowing you have access to:
24/7 monitoring and cybersecurity protection
A team with 30+ years of IT strategy experience
Services that scale based on your business needs.
If you’re ready to take the first step toward a better future, let’s talk! Book a meeting and let us show you how to power your next stage of growth with managed IT.
The Complete Checklist to Choosing a Managed IT Provider
xIT services are crucial for improving the performance and potential of small and mid-sized businesses. They are key in boosting productivity, cutting costs, and giving insights into the market. This is why we’ve put together a checklist for managed IT services.
“The right IT partner should become part of your team, always focusing on your business goals and planning for future needs,” notes John Yensen, CEO of Revotech Networks
Choosing the best managed services provider (MSP) is challenging, especially with over 40,000 options out there. It can be tough to find the right one among so many, and making the wrong choice can be risky.
Not all of these 40,000+ MSPs will fit your business well. Some may not offer the services you need, or they might not be suited for the specific challenges small or mid-sized businesses face in your industry.
Choosing the right MSP is vital. The right one can help your business succeed, but the wrong choice could have serious negative effects.
How to Choose a Managed IT Provider: Know Your Requirements
Starting your search for an MSP means you really need to understand what your business needs. First, take a good look at your current IT setup.
Check what’s working well and what’s not, figure out the problems you’re facing, and decide what needs to get better. This helps you know what to look for in an MSP.
This will help you focus on providers who are strong in the areas you need help with. Also, think about where your business is heading and how an MSP can help it grow and handle more work.
This deep dive isn’t just about tech needs. It’s also about finding an MSP that fits well with your company’s culture and long-term plans.
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Managed Services: Qualifying Questions to Ask
When you’re checking out a managed services provider, it’s crucial to ask specific questions to see if they’re skilled, reliable, and a good fit for your business needs.
Here are some important questions to ask and what to look for in their answers:
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Managed Services: Questions to Ask and Things to Watch For
When looking at managed IT services, it’s important to look closely at what an MSP really offers, not just what they say in their initial pitch.
Pay attention to their commitment to service level agreements (SLAs). These SLAs are key for ensuring trust and reliability. The response times mentioned in these agreements show how fast the MSP will deal with problems, which is crucial.
Picking an MSP is a decision for the long haul. You need to check if the IT company’s goals match yours. Reviewing their case studies can give you an idea of how they’ve handled situations like yours before.
Ask about their data backup plan and how it fits into overall data security. It’s smart to know how these backups are handled, if they’re kept on-site or in the cloud, and how often they’re updated and checked.
Look for a flexible contract too. Your business changes, so your MSP should be able to adjust things like hardware, software, or service hours as needed.
Finally, ask about their work with other clients, especially those in your field. This will show you if they’re ready to deal with your industry’s specific data security and compliance needs.
Managed IT Services Questionnaire to Use
Schedule a meeting to talk about your business’s needs and see if we’re a good match for you.
Picking Revotech Networks as your managed IT services provider means you’re choosing a partner recognized for round-the-clock helpdesk support, adaptable service plans with no long-term commitments, and a dedication to improving your business’s efficiency and security.
In-House vs. Managed IT Services: What’s Better for Your Business?
Summary:
Having an IT strategy is essential for ensuring that your business’s technology supports its long-term goals, including infrastructure, security, compliance, and scalability.
In-house IT can provide direct control but is costly, resource-intensive, and may lack the expertise required to address evolving cybersecurity threats and industry regulations.
Managed IT services offer specialized expertise, cost efficiency, and scalability, making them a better fit for many businesses as technology costs and compliance demands increase.
Co-managed IT provides a flexible option for companies with internal IT teams, allowing them to offload routine tasks while gaining access to expert support and advanced security.
The costs of insufficient IT support can be severe, including downtime, security breaches, and compliance failures. This makes proactive IT support a critical investment.
In-House vs. Managed IT Services: What’s Better for Your Business?
A strong IT strategy keeps your business competitive, secure, and prepared for future growth. But when it comes to executing that strategy, should you build and manage it in-house, or work with a managed services provider (MSP)?
The answer isn’t always cut and dried. In fact, it depends on the unique needs of your business, the sector you work in, and—increasingly—the way IT trends are changing across many different industries.
This guide from our team at Revotech explores the key differences between developing an IT strategy internally and partnering with an MSP. We’ll break down the costs, efficiency, security, and long-term benefits of each approach so you can make an informed decision about what’s best for your company’s future.
What Is an IT Strategy?
An IT strategy is essentially a blueprint for how your business will use technology to achieve its goals. It includes:
Without a well-structured IT strategy, your business can face inefficiencies, security risks, and costly downtime. But how should you develop and maintain that strategy? Let’s compare the two primary approaches.
Different Approaches to IT Strategy: Managed vs. In-House
In-House IT: An Established Strategy—But Increasingly Obsolete?
Say you choose to have all your IT needs met by your own in-house team. That means everyone who upgrades, maintains, and troubleshoots their business technology is an employee of your company. It’s the oldest approach to IT—but that doesn’t necessarily make it the best in every case.
Companies that embrace this approach often do so because of a sense that they “own” their talent and technology, instead of having to “rent” it from a third party. But this notion is misleading. IT solutions aren’t tangible things you can buy; they’re responsibilities you have to fulfill. And trying to do that without expert assistance can be well beyond the capabilities of many businesses.
As you can imagine, keeping people on salary to deal with outages or cyber security threats can get expensive fast. With this approach, you’re also responsible for purchasing and upgrading the technology your business needs. If something breaks or becomes obsolete, your company is on the hook for it.
That need to pay for everything yourself affects almost every metric for how your IT environment performs—from scale and speed to security. Your technology projects become limited by the number of staff you can afford to hire and the equipment you can afford to purchase outright. You might not be able to attract or retain talent with all the expertise required to meet the needs of your business. And in cases where the cybersecurity of your company is on the line, that can be extremely risky—your ability to respond to threats essentially depends on the power of your pocketbook.
Managed IT: Better & More Affordable than It Used to Be
Working with an MSP used to be considered a major investment—not just of capital, but also of trust. That’s because you’re handing care of your network over to people from outside your organization. It’s like hiring a live-in housekeeper or gardener for your home.
But things have changed drastically in recent years. Not only have many MSPs become more affordable to work with as they scale up to meet an increase in demand for their services, but the IT costs for many businesses are rising due to new technologies that also bring new cyber threats and regulations.
That means working with an MSP isn’t just more affordable than it was a decade or two ago—in many cases, it’s actually far less expensive than paying for your own in-house IT staff and equipment. And since MSPs are experts who focus specifically on IT solutions, you’re getting seasoned experts at a fraction of the price it would cost you to hire the same kind of talent.
The kind of support you have access to is scalable with an MSP as well—once you’ve partnered with them, they work to understand your needs and allocate resources accordingly, even when those needs change. That makes your IT scalable and responsive, which puts you in a better position to respond to threats adequately and successfully grow your business. MSPs like Revotech even provide Hardware-as-a-Service, which provides you with cutting-edge equipment on a subscription basis instead of forcing you to purchase new technology out of pocket whenever you need to upgrade. The money you save from this alone can help working with an MSP pay for itself.
Co-Managed IT: Expert Support to Complement In-House Teams
Co-managed IT is an approach that helps businesses acquire expert support to fill gaps in their existing IT infrastructure or hand off specific responsibilities while retaining in-house employees. Working with an MSP in this way provides flexible and scalable support for the experts you already have, allowing you to keep leveraging the skills and experience they’ve developed while working for your business.
This is a more collaborative IT strategy that essentially makes the MSP an extension of your team instead of a replacement for it. But you’ll still experience the advantages of working with a company that can provide expertise and hardware to meet your specific needs.
Comparison Chart: In-House IT vs. Managed Services
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The Costs of Insufficient IT Support
It’s also worth noting that the upfront costs of working with an MSP versus hiring in-house aren’t the only ones you need to consider. You’ll also need to weigh the costs your business could face if your IT support isn’t sufficient to meet your needs and something goes wrong.
An IT problem can be much more than a temporary inconvenience; it often has the power to become a business-crippling crisis. Here are some sobering figures to consider:
How Common Are Cybersecurity Incidents for Canadian Businesses?
The most recent data from Stats Canada suggests that the percentage of organizations that face cyber threats every year is slightly under 20%. That means there’s a roughly 1 in 5 chance that your company could face an IT emergency this year (and the risk goes up the larger your business is).
To put that in perspective: those odds are worse than your odds at playing Russian Roulette. And if you’re not prepared, the stakes can be just as existential for your business.
Key IT Support Provided by MSPs
Partnering with an MSP often gives you access to services that would be cost-prohibitive or less efficient with an in-house IT strategy. These include:
24/7 Security Monitoring: Identify and respond to threats in real time instead of waiting for an in-house team to get back to the office if emergencies occur during their off-work hours.
Advanced Threat Protection: Including firewall management, endpoint security, and intrusion detection.
Regulatory Compliance: Ensure adherence to PIPEDA, HIPAA (where applicable), GDPR, PCI DSS, and other relevant Canadian and international regulations. Compliance is time-consuming and can often create bottlenecks for internal teams.
This kind of support doesn’t just make breaches or outages less likely—it can also significantly reduce the potential costs associated with them, especially if you handle sensitive client data or work in an industry with specific regulatory requirements.
Making the Right Choice: When to Choose In-House vs. MSP
At the end of the day, every company has to choose the IT strategy that meets their needs and matches their resources appropriately. There are some reasons why companies might still choose to hire in-house IT teams, but the arguments for working with MSPs are becoming more compelling by the year. In the meantime, here are some guiding principles to consider when making your decision:
Keeping Your IT Strategy In-House Might Work If:
Your business already has a highly specialized IT team with deep industry expertise.
You have the budget to hire, train, and retain a full IT department.
Your IT needs are relatively simple and don’t require 24/7 monitoring.
Working with an MSP Gives You an Advantage If:
You need expert-level IT strategy and execution without the overhead of full-time staff.
Your business is growing, and you need scalable IT solutions.
You require strong security measures, compliance oversight, and proactive monitoring.
Your internal team is overwhelmed with daily IT tasks and unable to focus on strategy.
However, as the technology needs of most businesses evolve, hiring in-house IT is proving to be less feasible. MSPs are able to fill gaps that dedicated employees can’t address—at a much more affordable price point for many organizations.
Partner with Revotech for Expert IT Strategy
At Revotech, we help businesses develop IT strategies that drive efficiency, security, and long-term growth. Whether you need fully managed IT services or co-managed support, our team of experts is here to make sure your technology aligns with your business goals.
What’s the difference between an MSP and traditional IT outsourcing?
Traditional IT outsourcing often focuses on specific tasks or projects, while MSPs like Revotech provide ongoing support, monitoring, and strategy—acting as a long-term partner rather than a one-time service provider.
Can an MSP help businesses transition from in-house IT to fully managed services?
Yes—at Revotech, we can assess your existing IT infrastructure, create a roadmap for migration, and gradually shift your business to managed or co-managed services while minimizing disruptions to daily operations.
What factors should I consider when deciding between in-house IT and an MSP?
Beyond cost, you should consider your business’s need for specialized expertise, scalability, security requirements, and compliance obligations. Companies in highly regulated industries or those facing rapid growth often benefit the most from managed services.
Comparing Managed IT Services and Professional Services
In today’s rapidly evolving digital landscape, businesses face the daunting challenge of choosing the right IT service model.
“In an era of technological transformation, making an informed choice between managed IT services and professional services is not just an option; it’s a business imperative,” –John Yensen, CEO of Revotech Networks
In this blog, we’ll dissect these two service models, providing clarity and guidance to make an informed decision for your business.
What are Managed IT Services?
Managed IT services offer a comprehensive approach to IT management. This model encompasses ongoing support, proactive monitoring, and maintenance of your IT infrastructure.
It’s akin to having an in-house IT team but provided by an external organization, ensuring that your systems are always up and running efficiently.
The Essence of Professional Services in IT
In contrast, professional services in the IT realm are project-specific. They focus on delivering specialized expertise for particular tasks or projects, such as system implementations, upgrades, or migrations.
This model is akin to hiring a consultant with deep knowledge in a specific area to address a particular challenge or goal.
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The 8 Main Differences Between Managed Services vs. Professional Services
Let’s dive right into the major differences between managed IT services vs. professional services:
1. Continuous Support vs. Project-Based Engagement
A key difference lies in the engagement nature. Managed services provide continuous, ongoing support, making them ideal for businesses seeking long-term stability and predictability in their IT operations.
On the other hand, professional services are more suitable for short-term, specialized projects, offering flexibility and expertise on a need basis.
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2. Expertise and Specialization: Depth vs. Breadth
Managed services typically offer a broad range of IT support, covering everything from network management to cybersecurity.
To compare, professional services often provide a deeper level of expertise in a specific area. For instance, a professional service provider might offer advanced cybersecurity analysis, a niche that requires specialized skills.
3. Understanding the Cost Implications
The pricing models also vary significantly. Managed services usually operate on a subscription-based model, offering predictability in costs.
Did you know that 60% of businesses prefer this model for its budget-friendly nature? Professional services, however, often use a project-based pricing model, which can vary depending on the scope and complexity of the project.
4. Responsibility and Accountability: Clarity in Service Delivery
Managed services assume responsibility for the overall health of your IT systems, providing a comprehensive solution.
In contrast, professional services focus on delivering specific outcomes for defined projects, with accountability tied to project success.
Managed Services vs. Professional Services Breakdown
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5. Tailoring to Business Size and Needs
Your choice between these services also depends on your business size and needs.
Managed services are generally more suited to small and medium-sized businesses that require a range of IT support but lack the resources for an in-house team. Larger businesses or those with specific project needs might find professional services more beneficial.
6. Scalability and Flexibility: Adapting to Business Growth
The scalability and flexibility offered by managed services and professional services are critical factors for businesses anticipating growth or change.
Managed IT services provide a scalable framework, easily accommodating business expansion or contraction without significant overhaul.
This adaptability is particularly beneficial for businesses experiencing rapid growth or seasonal fluctuations. Conversely, professional services offer flexibility in tackling unique, one-time challenges or projects that arise during business transformations.
7. Integration and Compatibility: Harmonizing with Existing Systems
Integration and compatibility with existing business systems are paramount when considering managed services vs.professional services. Managed services excel in seamlessly integrating with your current IT infrastructure, ensuring that all components work harmoniously.
This integration extends to maintaining software updates, security protocols and ensuring system compatibility, thus offering a holistic approach to IT management.
On the other hand, professional services often focus on specific projects that may require introducing new technologies or processes.
8. Risk Management and Compliance: Ensuring Security and Adherence
Risk management and compliance are increasingly vital in today’s IT landscape, especially with the growing emphasis on data protection and privacy regulations.
Managed services typically include comprehensive risk management strategies, encompassing regular security assessments, data protection measures, and compliance with industry-specific regulations. This proactive approach to risk management is essential for businesses that handle sensitive data or operate in highly regulated industries.
Professional services, while also adherent to compliance and security standards, often tackle these issues within the scope of a specific project.
Decide Between Managed IT Services vs. Professional Services With Revotech as Your IT Partner
As you weigh the options between managed IT services and professional services, consider your business goals, IT requirements, and resources.
Remember, the right choice can significantly impact your business’s efficiency and growth. At Revotech, we understand these challenges.
How to Develop an IT Strategy for Your Business
Developing an IT strategy is crucial for any organization to achieve long-term success, especially since only 23% of businesses lack a proper project management strategy.
An IT strategy serves as a blueprint, guiding your journey through the complex tech landscape while ensuring alignment with your overall business strategy.
“A well-crafted IT strategy is not just about technology; it’s about aligning IT with business goals to drive meaningful growth,” explains John Yensen, CEO of Revotech Networks.
However, a key question arises: How do you develop an IT strategy?
This article provides a comprehensive, step-by-step guide on developing an effective IT strategy for your business. By the end, you’ll clearly understand what an IT strategy is, why it’s essential, and how it can help you meet your organizational goals.
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Before diving into the details, it’s vital to clarify what an IT strategy for business entails.
An IT strategy is a critical component of your broader business strategy. It focuses on how technology can be leveraged to meet your company’s long-term goals.
An IT strategy, sometimes called a technology strategy, is a detailed plan that outlines the principles, tactics, projects, and initiatives related to technology deployment within your organization. It creates a roadmap that informs your decision-making processes, ensuring that your IT development strategy is in sync with your business strategy.
Is it Necessary to Have an IT Strategy?
The simple answer is yes.
Developing an IT strategy is indispensable. Information technology underpins almost every aspect of today’s businesses’ daily operations. Whether optimizing routine processes or utilizing data-driven insights to inform decision-making, a robust IT strategy for business is essential.
As MSP info super-source CloudSecureTech all too readily puts it, a strategic IT plan is one of the most effective tools for achieving business goals, from enhancing operational efficiency to gaining a competitive edge. For businesses focused on digital transformation, an IT strategy supports day-to-day operations and drives innovation and long-term success.
6 Steps for Developing an IT Strategy for Business
To create an IT strategy, you must follow several key steps. Below, we outline a six-step process to help you develop an IT strategy tailored to your business needs.
1. Audit Your Current IT Systems and Infrastructure
The first step in developing an IT strategy is thoroughly assessing your existing IT infrastructure. The depth of this audit will depend on your specific goals, especially if you’re aiming for a significant digital transformation.
This initial assessment is part of a broader gap analysis, where you might uncover outdated or redundant technologies or even realize you’re paying for unused services. Understanding the current state of your IT systems, infrastructure, and architecture is crucial for crafting a strategy that effectively addresses these gaps.
2. Align Your Business Objectives
No two IT strategies are alike; each must be tailored to the unique needs of the business it supports. The process starts with aligning your IT strategy with your overall business objectives, ensuring it complements your business goals.
Consider factors such as:
Demand forecasting
Sales and revenue targets
Growth and expansion plans
Potential business partnerships
Marketing and advertising strategies
Supply chain and logistics management
Integrating the goals of different departments into a cohesive IT strategy that supports the entire organization is essential.
This alignment often requires input from key stakeholders, ensuring that your IT strategy meets internal needs and supports broader business goals.
3. Outline Your IT Scope and Requirements
With your IT strategy aligned with your business goals, the next step is to define the scope and requirements of your IT development strategy.
This involves determining your IT strategy’s specific strategic planning elements, including its timeline, objectives, and the resources needed to achieve them. Be sure to integrate the insights gathered in the earlier stages of the process.
Establish periodic milestones to ensure you stay on track. These checkpoints allow you to assess your progress and validate the effectiveness of your strategy.
Regular updates and assessments are essential to maintaining alignment with organizational goals and ensuring that your strategy remains relevant as it evolves.
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4. Map Out Your IT Architecture
With a clear understanding of your current state and your desired future, it’s time to map out the IT architecture required to achieve your objectives. This includes identifying the hardware, software, personnel, and other resources necessary for your IT strategy to succeed.
Compliance is a critical consideration during this stage. Since compliance requirements can vary across different departments, evaluating each business unit is essential. This ensures that your IT strategy meets technical requirements and adheres to all relevant regulations and standards.
By the end of this phase, you should have a comprehensive view of your IT architecture, including how various components will work together to support your business strategy. This detailed understanding will also help you anticipate and mitigate potential challenges before they arise.
5. Clearly Define Your KPIs and Metrics
Establishing key performance indicators (KPIs) and metrics is crucial for measuring the success of your IT strategy. As the saying goes, “What gets measured gets done.”
Your KPIs should be:
Quantifiable and actionable
Applicable across the entire organization
Strategic and focused on long-term results
Aligned with your overarching business strategy
Metrics, on the other hand, are more tactical and specific to individual departments. Each business unit should define metrics tailored to its specific goals and responsibilities. These metrics might include capacity utilization, delivery time, sales performance, marketing ROI, help desk ticket resolution, and employee satisfaction.
By tracking strategic KPIs and tactical metrics, you can ensure that your IT strategy effectively drives growth and supports your organizational goals.
6. Get Leadership Approval for Your Plan and Budget
Once your IT strategy is fully developed, the final step is to gain approval from company leadership and key stakeholders. This step is crucial for securing the necessary funding and support to implement your strategy.
To achieve stakeholder buy-in, present your technology strategy in a way that highlights its potential ROI and alignment with the company’s business strategy.
Be sure to include data-driven projections for each IT initiative, as this will help convince executives and investors of the strategy’s value. One example would be demonstrating how integrating managed services into your IT strategy can reduce costs by 25% while providing a 50% productivity boost.
Understanding the Benefits of Developing an IT Strategy
Before concluding, let’s explore the key benefits of developing an IT strategy. When executed correctly, an IT development strategy can help your organization:
Stay competitive in a rapidly evolving technological landscape
Identify and eliminate redundancies, bottlenecks, and unused resources
Budget effectively for both short-term and long-term IT expenditures
Clarify overarching business goals and align them with IT initiatives
Streamline operational efficiency and ensure compliance across all business units
Enhance security and disaster recovery planning
Delegate decision-making to the appropriate key stakeholders
Developing an IT Strategy In-House vs. Working with an MSP
Develop an Effective IT Strategy for Your Business with Revotech Networks
Now that you understand how to develop an IT strategy, the next question is who should be responsible for developing it. Crafting a successful technology strategy often requires collaboration between key IT personnel and senior managers.
However, if your organization’s IT staff is limited or already overwhelmed with daily responsibilities, it might be time to seek external support. Partnering with a managed services provider (MSP) can be a strategic move to ensure your IT strategy is both well-developed and effectively implemented.
Whether you need to optimize your existing IT systems or embark on a company-wide digital transformation, Revotech Networks is ready to assist you.
With over 65 years of combined industry expertise and a remarkable 99.8% customer satisfaction rating, our consultants and vCIOs are trusted partners in developing actionable IT strategies that align with your business goals.
Take the first step towards enhancing your IT strategy for long-term business success. Contact us today to learn more.
The 5 Most Common Problems with IT and How to Solve Them
Summary:
IT problems like ransomware, downtime, and data loss can cost businesses millions and significantly damage operations and reputation.
Real-world examples from Canadian companies illustrate how issues like ransomware and shadow IT have led to major financial and operational fallout.
Revotech offers services that can help businesses avoid these costly problems—like Managed IT, Co-Managed IT, Data Backup & Recovery, Cloud Services, and HaaS.
Investing in proactive IT support costs far less than the damage caused by avoidable tech failures or security breaches.
Consider investing in customized, scalable IT solutions that help your business stay secure, productive, and prepared for growth.
IT Problems Are Expensive. Here’s How to Avoid the Worst Ones.
When most companies think about IT issues, they think about the inconvenience: downtime, lag, login problems. But make no mistake—the real cost of IT problems can be measured in dollars and cents. We’re talking serious operational disruptions, missed revenue, and reputational damage that can cripple your bottom line for years to come.
From ransomware attacks to lost productivity and failed backups, many of the most common IT problems are also the most financially devastating. As BC’s go-to providers of managed IT services, we’ve spent years helping businesses avoid these pitfalls—so we’ve seen them all and we understand the risks you face.
Below, we break down the five most expensive problems in IT, how much they can actually cost your business, and what you can do to prevent them. Read on and learn to give your organization the protection it deserves.
1. Ransomware & Cybersecurity Incidents
In 2024, the average cost of a data breach in Canada reached $6.32 million, according to IBM. Cyberattacks like ransomware can bring your operations to a standstill, damage customer trust, and trigger regulatory fines.
Real-World Example: A real estate firm in Vancouver had their deal data encrypted by ransomware mid-transaction. It delayed closings for two weeks and forced them to pay a five-figure ransom just to recover access.
How to Fix It:
Advanced Threat Protection: Endpoint detection, firewall management, and intrusion prevention via Revotech’s Managed IT Services.
Ransomware Protection & Recovery: With 24/7 monitoring and automated failover backups from Revotech’s Data Backup & Recovery service, you can recover quickly without giving in to cybercriminals.
Employee Training: Phishing is still the leading cause of breaches. Revotech provides ongoing awareness training through our Co-Managed IT solutions.
2. Downtime & Lost Productivity
Downtime costs larger businesses an average of $9,000 per minute. For small and mid-sized companies, the hit may not make headlines—but it can still be devastating. Imagine your CAD engineers sitting idle for hours, or your finance firm unable to access client data during tax season.
Real-World Example: In February 2023, Indigo Books & Music, Canada’s largest bookstore chain, experienced a cyberattack that disrupted its internal systems and e-commerce platform. The incident forced the company to revert to manual processes, resulting in significant operational disruptions and lost sales.
How to Fix It:
24/7 Infrastructure Monitoring with Managed IT Services that proactively prevent downtime and solve it quickly when incidents occur.
Scalable On-Demand Support through Co-Managed IT, so your internal team isn’t stuck firefighting while projects stall.
Hardware as a Service (HaaS) from Revotech helps avoid equipment-related downtime by providing regular upgrades and proactive hardware replacements.
Real-World Example: In March 2023, the City of Toronto confirmed unauthorized access to its internal systems, leading to data loss that took months to restore. The breach highlighted the importance of having robust backup and recovery solutions to mitigate the impact of cyber incidents.
How to Fix It:
Automated Backups with Redundancy: Revotech’s Data Backup & Recovery includes multi-location storage, including offsite and cloud-based backups.
Disaster Recovery Planning: Every backup solution comes with business continuity planning to minimize risk.
Regular Testing & Monitoring: We don’t just set it and forget it. Our team regularly tests recovery protocols to ensure your backups actually work.
4. Shadow IT & Data Leakage
When employees use unsanctioned apps or cloud services (Slack, Dropbox, Google Drive, etc.), your organization is exposed to what’s called “Shadow IT.” It’s a leading cause of data leakage and compliance violations.
Real-World Example: The Capital One data breach of 2019 impacted millions of Canadians when Paige Thompson, a former Amazon Web Services software engineer, managed to access Capital One data servers via unapproved cloud services. A lack of proper security controls also contributed to the breach.
How to Fix It:
Microsoft 365 Management: With Revotech’s Office 365 Services, we help businesses centralize collaboration through secure, fully managed apps.
Access Management & Permissions Control: Role-based access, multi-factor authentication, and single sign-on capabilities.
Cloud Usage Monitoring through our Cloud Services, including real-time usage alerts and compliance enforcement.
5. Outdated or Over-Purchased Hardware
Buying IT equipment is a balancing act: too little, and you bottleneck your team. Too much, and you’re wasting thousands on underused assets. Outdated gear also introduces compatibility issues and security risks.
Real-World Example: The infamous TJX Cos. breach exposed over 94 million credit and debit cards—thanks to obsolete tech used by the parent company of the affected businesses. The thieves didn’t need anything beyond a laptop, an antennae, and a little bit of specialized software. If the company had kept their hardware up to date, it might never have happened.
How to Fix It:
Hardware-as-a-Service (HaaS): Revotech supplies up-to-date hardware as part of a flat monthly fee—no upfront investment required.
Lifecycle Planning & Maintenance: We plan your hardware lifecycle, monitor performance, and replace systems before they cause problems.
Bundled IT Support: All devices from Revotech come with patching, antivirus, and remote management as standard.
How Much Are These Problems Costing You?
The average small to mid-sized business in BC might expect to spend several thousand dollars per month on managed IT support. That’s significantly less than the cost of a single day of downtime—or one serious data breach.
Whether you’re in construction, consulting, finance, or manufacturing, these five issues aren’t just annoying—they’re expensive. And if you wait until one of them causes a crisis, it will cost far more to recover than to prevent.
Work with Revotech & Avoid the Costliest IT Mistakes
Revotech provides customized, proactive IT solutions that protect your business, increase productivity, and reduce your risk.
Whether you need full IT outsourcing or just want a hand managing your existing infrastructure, our experts are here to help you:
Secure your data and systems
Eliminate downtime
Plan for sustainable growth
Support your employees 24/7
Get expert support that saves you time, stress, and money. Contact Revotech today for a free IT assessment.
The Ultimate Guide For The Pros and Cons of IT Outsourcing
The risks and benefits of IT outsourcing are critical for growing businesses to understand. Afterall, IT outsourcing represents a scalable solution to tech impediments. And the benefits are significant: over $400 per minute can be saved by mitigating downtime. Cybersecurity services can prevent business-ending breaches.
“Outsourcing IT services allows businesses to leverage specialized expertise and advanced technologies while focusing on their core activities. At Revotech Networks, we are dedicated to providing tailored IT solutions that enhance efficiency and security,” says John Yensen, CEO of Revotech Networks.
Businesses are constantly seeking ways to optimize operations and reduce costs and IT outsourcing has emerged as a strategic solution, offering numerous advantages to companies of all sizes.
This blog explores the key benefits of IT outsourcing, examines the potential risks, and discusses how Revotech Networks addresses these challenges to provide a seamless outsourcing experience.
Key Benefits of IT Outsourcing
1. Cost Efficiency
Significant Cost Savings
One of the primary benefits of IT outsourcing is cost efficiency. By outsourcing IT services, companies can reduce overhead costs associated with maintaining an in-house IT team. This includes salaries, benefits, training, and infrastructure expenses. Outsourcing allows businesses to pay for only the services they need, leading to significant cost savings.
2. Access to Specialists
Specialized Skills and Knowledge
Outsourcing IT services provides access to a pool of highly skilled professionals with specialized knowledge. These experts stay up-to-date with the latest technological advancements and industry best practices. By leveraging their expertise, businesses can ensure their IT infrastructure is managed efficiently and effectively.
3. Focus on Core Business Activity
Enhanced Operational Efficiency
Outsourcing IT functions allows businesses to focus on their core activities without being distracted by technical issues. This enables internal teams to concentrate on strategic initiatives and business growth, leading to enhanced operational efficiency.
One of the significant advantages of outsourcing IT services is the scalability it offers. Companies can easily scale their IT services up or down based on their needs, without the financial burden of hiring or laying off employees. This flexibility ensures that businesses can adapt quickly to changing market conditions.
5. Improved Security and Compliance
Enhanced Security Measures Outsourcing IT services often includes robust security measures implemented by the service provider. These measures protect against cyber threats and ensure that sensitive data is secure. Outsourcing partners are typically well-versed in the latest security protocols and can offer comprehensive protection.
Regulatory Compliance Compliance with industry regulations is critical for many businesses. Outsourcing providers ensure that your IT practices align with regulatory requirements, reducing the risk of non-compliance and potential penalties.
IT Outsourcing Pros and Cons
While there are numerous benefits of outsourcing IT services, it is essential to consider the potential risks and challenges. Understanding these pros and cons helps businesses make informed decisions.
Advantages of Outsourcing IT Services
Cost Efficiency: Reduces overhead costs and optimizes budget.
Access to Expertise: Provides specialized skills and advanced technologies.
Focus on Core Activities: Enhances operational efficiency by allowing businesses to concentrate on core functions.
Scalability: Offers flexibility to scale services based on business needs.
Improved Security: Ensures robust security measures and compliance with regulations.
Disadvantages of Outsourcing IT Services
Loss of Control: Outsourcing can lead to a loss of control over certain IT functions.
Security Risks: Sharing sensitive data with an external provider introduces potential security risks.
Communication Challenges: Different time zones or language barriers can lead to misalignments and delays.
Quality Control: Inconsistent quality of services provided by the outsourcing partner can affect business operations.
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How Revotech Networks Addresses IT Outsourcing Risks
Maintaining Control and Oversight
Clear Service Level Agreements (SLAs) Revotech Networks mitigates the risk of losing control by establishing clear SLAs. These agreements outline the responsibilities, performance metrics, and expectations, ensuring that the outsourcing provider meets your business requirements.
Robust Security Measures
Comprehensive Data Protection Revotech Networks prioritizes security by implementing robust data protection measures. We conduct thorough due diligence and ensure that all security protocols are adhered to, protecting your sensitive information from potential breaches.
Effective Communication
Regular Updates and Meetings To address communication challenges, Revotech Networks establishes clear communication protocols. Regular updates and meetings ensure that both parties are aligned, and any issues are promptly addressed. We use advanced collaboration tools to facilitate seamless communication.
Quality Assurance
Continuous Monitoring and Evaluation Revotech Networks maintains high service quality through continuous monitoring and evaluation. We set measurable KPIs and regularly review performance against these metrics. This approach ensures that the quality of service remains consistent and meets your expectations.
Discover the Benefits of IT Outsourcing with Revotech Networks
Revotech Networks stands at the forefront of delivering exceptional IT outsourcing services. With a commitment to excellence and outstanding customer service, Revotech transforms IT outsourcing from a functional necessity into a strategic advantage that drives business growth.
By leveraging specialized expertise and advanced technologies, Revotech Networks helps businesses optimize their IT infrastructure, ensuring efficiency, security, and scalability. Partnering with Revotech means gaining a reliable ally dedicated to enhancing your IT operations and enabling your business to thrive in a competitive landscape.
Reach out to us today for a free consultation to explore the best IT packages customized to fit your unique business needs.
The Top 8 Benefits of Getting Remote IT Support
Summary:
Remote IT is more cost-effective for businesses than expensive call-outs or hiring in-house teams. It also ensures you get fast, consistent access to expert help.
A well-maintained tech stack helps teams stay productive. Fewer disruptions mean more time spent on high-value work.
With Remote IT, you also get enhanced cybersecurity in the same flexible service package. You can scale up or down as needed without paying high fees.
Proactive monitoring and maintenance keep systems online and operational. HaaS lets you access new hardware and upgrades without high upfront costs.
Remote IT can also reduce the environmental impact of IT support. Fewer service trips and longer-lasting hardware mean less waste and lower emissions.
The benefits of remote IT support are potentially massive: $400 per minute in savings by avoiding downtime and preventing potentially business-ending cybersecurity breaches.
Just ask our CEO, John Yensen—he understands just how critical it is to have access to reliable support that fits your business goals. “Remote IT support is more than just a cost-saving measure,” he explains. “It’s about providing timely, efficient, and scalable solutions that keep businesses running smoothly.”
While cost is at the top of the list, it’s far from the only reason to go with Remote IT. We’ll lay out the eight most essential benefits and tell you what you stand to gain from investing in managed services in this guide.
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1. Cost Efficiency
Remote IT support is one of the most cost-effective ways to manage your company’s technology. It removes the burden of constantly paying for in-person visits or hiring your own in-house team. You still get the right support—just for a fraction of the cost.
Go with managed IT if you want to:
Spend less money on expensive call-out services
Lower your risk for monetary losses related to tech failures or outages
Cover fewer surprise expenses from last-minute emergency repairs
Stabilize your IT budget or spending with predictable monthly pricing
You can expect to pay an in-house IT specialist around $72,000 here in Canada—that’s a high price to pay for only one employee. With Remote IT, you get access to an entire team of experts and the same great services for much less. That’s what makes it such a smart investment.
2. Immediate Access to Expertise
SMBs are more at risk for experiencing extensive downtime after incidents like cyberattacks and system outages because they have fewer in-house resources to work with. With Remote IT, you get 24/7 real-time monitoring and support—so skilled technicians spot the problem sooner and resolve it faster.
Faster response times make it easier to:
Diagnose the root of the problem and roll out fixes
Stop minor issues, like glitches, from turning into an IT disaster
Limit side effects, like missed sales, project delays, and compliance violations
Speedy assistance is the key to keeping your business running and reducing stress on staff when something goes wrong with your tech. That’s the kind of peace of mind that makes a difference in a crisis.
A strong tech stack should always help employees work more efficiently and help them enjoy what they do. If they don’t know where to go when they need help or need to wait days for an expert to show up, projects and workflows will grind to a halt—and they’ll fall behind.
Remote IT helps keep everything on track by:
Reducing the amount of time people lose to tech issues
Preventing frustrating disruptions that push projects past deadlines
Helping employees stay focused on high-value tasks that matter
Streamlining troubleshooting so in-house staff don’t have to drop what they’re doing and step in
Saving five minutes per day might not sound like much, but it adds up to around three full days of working hours every single year. With Remote IT, our experts constantly monitor your systems for problems and respond to support requests fast—so issues get resolved faster and everyone stays on schedule.
4. Enhanced Security
Cyber threats are constantly evolving, and that’s bad news for most SMBs—because they’re often a prime target. Remote IT gives you access to enterprise-level security tools and experts who understand how to keep your systems and data safe from hacks and bad actors.
Your service package should always include:
24/7 real-time monitoring for threats and intrusion attempts
Proactive, reactive, and automated security measures
Timely firewall, antivirus, software, and firmware updates
Expert guidance on cybersecurity best practices and IT strategy
Revotech uses advanced security protocols to protect your data at all times, and that’s more important than ever because cybercriminals are getting more sophisticated. Working with us shows clients and partners that you aren’t willing to take risks with their private information.
5. Flexibility and Scalability
The business world is unpredictable—and that means tech support services need to be flexible enough to keep up. Remote IT makes it possible to scale support up or down painlessly as your needs change or augment your existing IT resources without bringing on new staff.
That means you can:
Change your support package without paying a high fee
Add or remove users, devices, or support categories as needed
Avoid the time sink of hiring or training a new IT team for every office or location
Get support wherever you are, even if that changes or teams work remotely
This is the kind of flexibility most businesses tell us they need, but some IT providers will lock you into a lengthy contract instead. At Revotech, scalability is at the very core of what we do, so you can trust that we’ll always build it into the core of every plan.
6. Access to the Latest Technology
IT providers use the latest tools and technologies that let them solve problems quickly and efficiently. With Remote IT, businesses benefit from the same innovations without having to directly invest in them—so they’re paying less but getting way more in return.
We’re talking about cutting-edge tools like:
AI chatbots that let people get fast help with the basics
“Smart” or AI-driven diagnostics that automatically flag issues
Endpoint protection for both personal and workplace devices
2FA, MFA, VPNs, and other security features that keep systems and logins safe
You can also lease equipment like new computers, displays, and interactive whiteboards on a subscription basis through Hardware-as-a-Service (HaaS). Anything you rent comes with full lifecycle support and automatic upgrades so you never need to stress about maintenance or timely upgrades again.
These are the same systems and features large corporations use to protect their data and keep their tech stack operational at all times. Remote IT just makes it easier to stay one step ahead of the competition without sacrificing half of your budget in the process.
7. Proactive Maintenance and Monitoring
IT support can help you fix problems retroactively and recover from a tech disaster faster, but if your provider only offers reactive support, you’re getting a raw deal. Proactive maintenance and monitoring is the key to keeping your entire tech stack operating smoothly.
Key features to look for include:
24/7 system and network-wide monitoring with no breaks
IT oversight for all regular updates, patch rollouts, and maintenance tasks
Strategic recommendations to help improve the way you use technology
Remember: investing in the right tech is just the first step. Proactive maintenance is what helps you get a longer lifespan and more use out of the systems you rely on every day.
8. Reduced Environmental Impact
Remote IT support helps bring down the environmental impact of both using technology and taking care of it. At face value, the biggest benefit lies in the fact that when IT specialists can help you from anywhere, they spend less time on the road—which means fewer emissions.
But there are other eco-friendly benefits, too:
Well-maintained hardware is less likely to end up in the landfill
Digital workflows limit the need for paper or printed materials
Systems run more efficiently and use less energy with the right care
Remote IT shows your clients and coworkers you care about the planet as well as data safety, system reliability, and so much more. It’s a simple, effective way to make day-to-day operations more sustainable without taking risks with your infrastructure in the process.
Table: Key Benefits of Remote IT Support
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Revotech Networks: Pioneering IT Support Services
Reliable IT support is the key to avoiding downtime and disruptions in the workplace, but hiring people in-house isn’t the only option anymore. With remote IT from Revotech, businesses can get the same expert services from a distance for an affordable and predictable monthly rate.
Get 24/7 help desk support, HaaS, managed IT, VOIP, data recovery, and more in a flexible package that scales with your business without signing any long-term contracts. Schedule an appointment today!
A Guide to Managed IT Services Pricing
Picture this: a symphony of cutting-edge technology, tailored solutions, and cost efficiency that will make your business soar to unprecedented heights – that’s managed IT services.
In this blog, we dive into the exhilarating world of managed IT services pricing so that you’re prepared to allocate the right budget to your IT operations and find a pricing structure that meets your needs.
Read on for:
What numbers you can expect to see on the managed IT services price list
Managed IT services ROI calculator
Tips on optimizing your managed IT costs
And more
Managed IT Pricing: What You Need to Know
Businesses have come to realize today that harnessing the potential of technology is no longer a luxury but a necessity for survival and growth.
With the ever-increasing complexities of IT infrastructure, data security threats, and the need for seamless operations, organizations across industries are turning to managed IT services like never before. This is apparent through the managed IT services market growth rate of 19.8%.
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But how much do managed IT services cost? This price ranges anywhere from a few hundred to few thousand dollars per month – with a small business survey by Software Advice reporting that tech service purchasers spent an average of $119,749 on services in the past 18 months.
Let’s take a look at some of the common pricing structures influencing your managed IT costs.
Managed IT Services Pricing Models: Which Is Your Best Option?
Exactly how much you can expect to pay for your managed IT services rates is completely dependant on the unique needs and size of your business, but managed IT pricing typically falls into the following categories:
Break fix/a-la-carte
Fixed fee user per-month
Per device pricing
And more
The fixed fee user per month managed IT pricing model offers a predictable cost structure, allowing you to allocate your IT budget with a recurring monthly fee.
On the other hand, pay-as-you-go models provide flexibility, enabling you to pay for the services you require on an hourly rate, scaling up or down as needed. This dynamic managed IT services rates model ensures that you can tailor your IT services to match your unique requirements, all while optimizing your budgetary needs.
Managed IT Services ROI Calculator
Get full cost transparency and predict your IT costs upfront with this managed IT services ROI calculator that helps you calculate the return on investment of your managed services.
It’s a straightforward equation that sheds light on the financial benefits you can reap from your investment:
ROI = (Net Profit – Cost of Managed IT Services) / Cost of Managed IT Services * 100
Here’s how the managed IT services calculator equation works: We start by subtracting the cost of your managed IT services from your net profit, which represents the total revenue generated by your business.
Next, we divide this difference by the cost of our services, and finally, multiply the result by 100 to express the ROI as a percentage.
This managed IT services calculator serves as a powerful tool to assess the value and financial impact that managed IT services can bring to your organization. By calculating the ROI, you gain insights into the efficiency and effectiveness of your investment, helping you make informed decisions about allocating resources and maximizing your returns.
Leverage Cost Savings & Flexible Short-Term Contracts with Revotech Networks
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Optimize Your Managed IT Costs with Revotech Networks
At Revotech Networks, our array of managed IT services, combined with our commitment to delivering exceptional value, ensures that your business achieves the pinnacle of efficiency and cost-effectiveness. With our tailored solutions and flexible pricing models, we empower you to navigate the complex realm of managed IT costs with confidence and ease.
